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"Calling to remind you of your Dr. Appointment"
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<blockquote data-quote="Marguerite" data-source="post: 307139" data-attributes="member: 1991"><p>I've heard of the billing trick. It's been tried here. Doesn't work. But it sure eases the frustrations!</p><p></p><p>We get the reminder call (we can opt out if we don't want them) but unless you're a new patient, you don't get asked to turn up early.</p><p></p><p>What bugs me, is the long wait sometimes. I always make a point of allowing at least an hour after the appointed time, when I see the GP. However, I've sometimes been the earlier emergency that causes the rest of the doctor's schedule to be thrown out of whack.</p><p></p><p>My GP - I turned up one day and the receptionist (the doctor's husband) said, "I'm sorry, we had an emergency in here earlier, someone collapsed in the street and was brought in here, it's thrown our schedule out badly. I estimate we're running about an hour late, I'm ringing people now to let them know and see if they would rather re-schedule. But because you were already on the way, I was unable to reach you. If you like, go and do your shopping now, or anything else you need to do. Or if it will be too much of a problem, I can re-schedule."</p><p></p><p>Some patients chose to re-schedule, I was happy to go window-shopping. </p><p></p><p>I also have trouble sitting for long periods even on fairly soft chairs. As for harder chairs - yuk! I finally bought myself a cushion and sewed a couple of handles on it. I carry it in to appointments when I suspect I'll have a wait. difficult child 3's psychologist is often running a bit late and te chairs in that place LOOK fashionable and modern, they even look like they should be soft. But they are agony to sit on for more than a few minutes. I often choose to sit on the floor instead. It's more comfortable.</p><p></p><p>And I'm not afraid to do that if I need to - I will sit on the floor (I have at times been found lying on the floor) if I'm not comfortable where they have put me.</p><p></p><p>Sometimes a wait is unavoidable. Those I forgive. But to be put in a room and made to put on a gown, then left to wait for ages while the doctor gets around to seeing me - NOPE. That is just bad organisation. </p><p></p><p>Here, unless it's a hospital clinic situation, each doctor has ONE room in which he/she is practising for the day. Patients go in one at a time. The doctor calls us in when it's time. We go in. If the doctor wants us to get undressed and into a gown, the doctor leaves the room or draws the curtain. We're left only for a few minutes, we can sit back in the chair if we don't want to sit on the table (or couch). But we're only asked to do that for a fairly involved examination. For blood tests, BiPolar (BP), listening to chest etc, we don't usually get put into a gown or even asked to undress. Maybe lift a shirt, or pull up a sleeve. </p><p></p><p>Apart from a doctor's schedule getting out of whack because of an earlier crisis, there is no excuse for having to wait more than about 10 minutes. I'll put up with some degree of wait, because I'm glad to know that if there IS a crisis, the doctor will be prepared to really check things out even at the expense of the schedule. That crisis could be me.</p><p></p><p>But getting "prepared" by an underling before being left in a room to wait in extreme discomfort - THAT is bad planning and frankly, stinks of the doctor trying to keep balanced on a pedestal, trying to seem important at the patient's expense.</p><p></p><p>Not on.</p><p></p><p>Marg</p></blockquote><p></p>
[QUOTE="Marguerite, post: 307139, member: 1991"] I've heard of the billing trick. It's been tried here. Doesn't work. But it sure eases the frustrations! We get the reminder call (we can opt out if we don't want them) but unless you're a new patient, you don't get asked to turn up early. What bugs me, is the long wait sometimes. I always make a point of allowing at least an hour after the appointed time, when I see the GP. However, I've sometimes been the earlier emergency that causes the rest of the doctor's schedule to be thrown out of whack. My GP - I turned up one day and the receptionist (the doctor's husband) said, "I'm sorry, we had an emergency in here earlier, someone collapsed in the street and was brought in here, it's thrown our schedule out badly. I estimate we're running about an hour late, I'm ringing people now to let them know and see if they would rather re-schedule. But because you were already on the way, I was unable to reach you. If you like, go and do your shopping now, or anything else you need to do. Or if it will be too much of a problem, I can re-schedule." Some patients chose to re-schedule, I was happy to go window-shopping. I also have trouble sitting for long periods even on fairly soft chairs. As for harder chairs - yuk! I finally bought myself a cushion and sewed a couple of handles on it. I carry it in to appointments when I suspect I'll have a wait. difficult child 3's psychologist is often running a bit late and te chairs in that place LOOK fashionable and modern, they even look like they should be soft. But they are agony to sit on for more than a few minutes. I often choose to sit on the floor instead. It's more comfortable. And I'm not afraid to do that if I need to - I will sit on the floor (I have at times been found lying on the floor) if I'm not comfortable where they have put me. Sometimes a wait is unavoidable. Those I forgive. But to be put in a room and made to put on a gown, then left to wait for ages while the doctor gets around to seeing me - NOPE. That is just bad organisation. Here, unless it's a hospital clinic situation, each doctor has ONE room in which he/she is practising for the day. Patients go in one at a time. The doctor calls us in when it's time. We go in. If the doctor wants us to get undressed and into a gown, the doctor leaves the room or draws the curtain. We're left only for a few minutes, we can sit back in the chair if we don't want to sit on the table (or couch). But we're only asked to do that for a fairly involved examination. For blood tests, BiPolar (BP), listening to chest etc, we don't usually get put into a gown or even asked to undress. Maybe lift a shirt, or pull up a sleeve. Apart from a doctor's schedule getting out of whack because of an earlier crisis, there is no excuse for having to wait more than about 10 minutes. I'll put up with some degree of wait, because I'm glad to know that if there IS a crisis, the doctor will be prepared to really check things out even at the expense of the schedule. That crisis could be me. But getting "prepared" by an underling before being left in a room to wait in extreme discomfort - THAT is bad planning and frankly, stinks of the doctor trying to keep balanced on a pedestal, trying to seem important at the patient's expense. Not on. Marg [/QUOTE]
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