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"Calling to remind you of your Dr. Appointment"
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<blockquote data-quote="Mattsmom277" data-source="post: 307199" data-attributes="member: 4264"><p>This is one of my largest pet peeves. I totally agree with being understanding if a doctor is late due to a desperate need from another patient that took more time than expected. I've been that person that delayed the doctor, but I didn't do it without really needing the medical attention that his time required. I also respected the doctor and his office because they ALWAYS let us know what was going on when we walked in the door. "he's right on time, have you in and out!" or "He had a patient emergency and he's 30 minutes behind, can you afford the delay time today?". It meant alot to me to be respected and valued equally for my time and personal life demands that sometimes don't have room for a delay. This doctor ALWAYS left a few spare openings for each day that were only there in case of needing to rebook if he was delayed and someone chose to rebook. That way someone rebooking did not need to wait ages for a new appointment. </p><p></p><p>Now, my OBGYN when I was pregnant? OMG. It was insufferable. If you rebooked, it was weeks before you could get in again. And it meant nothing to rebook an appointment. EVERY DAY was the same. I finally asked the receptionist, in front of the packed waiting room, to use a sheet of paper to cover the patient names in the schedule book because I personally wanted to see what times people were scheduled for. Every 5 minutes. Honestly. I'm not kidding. He booked EVERY 5 MINUTES. To treat pregnant women with full exams? I never once until the day I demanded to see the book, waited UNDER 4-5 hours. I had an appointment once at 10a.m. and was seen at 4:15!!! There were 7 chairs in te waiting room. Highest count of patients waiting at one time, was 24. 24 Pregnant women, 7 chairs. We had to decide amongst ourselves who needed the chairs most. The person overdue for delivery? the person who was bleeding and thought they were miscarrying? The 45 year old woman in her first pregnancy that was high risk? The woman with the ankles swollen beyond belief and face bloated up, gone toxic? It was completely unreal. </p><p>After seeing the scheduling of every 5 minutes, I was completely disgusted. I admit I melted down (hormones?? Good excuse as any lol). I lived 10 minutes walk away from his office. I demanded from there an out, when he was 3 patients away from my name, CALL ME and I'll walk over!!!! She said if she did that for every patient, they couldn't ensure flow of patients moving properly because she'd be stuck making phone calls. I said how much time was wasted sitting her discussing it with me and the other angry patients?? Much longer than a 30 second call to say come on in now, he's 3 patients away. I also mentioned that through the entire dialogue not once could she call a new patient into a room anyhow!! </p><p>From then on, it worked. They darn well knew no way was I doing this. They didn't like it. I didn't care.</p><p>After I gave birth to my easy child, I documented in writing what the scheduling process was there and I filed it to the ministry of health. That is the agency that pays the doctors bills here in Canada. I sent a copy to the medical board as well. I have no clue if anything came of it. But it felt good to send a clear message to the OBGYN that it was beyond wrong for him to practice in this manner.</p></blockquote><p></p>
[QUOTE="Mattsmom277, post: 307199, member: 4264"] This is one of my largest pet peeves. I totally agree with being understanding if a doctor is late due to a desperate need from another patient that took more time than expected. I've been that person that delayed the doctor, but I didn't do it without really needing the medical attention that his time required. I also respected the doctor and his office because they ALWAYS let us know what was going on when we walked in the door. "he's right on time, have you in and out!" or "He had a patient emergency and he's 30 minutes behind, can you afford the delay time today?". It meant alot to me to be respected and valued equally for my time and personal life demands that sometimes don't have room for a delay. This doctor ALWAYS left a few spare openings for each day that were only there in case of needing to rebook if he was delayed and someone chose to rebook. That way someone rebooking did not need to wait ages for a new appointment. Now, my OBGYN when I was pregnant? OMG. It was insufferable. If you rebooked, it was weeks before you could get in again. And it meant nothing to rebook an appointment. EVERY DAY was the same. I finally asked the receptionist, in front of the packed waiting room, to use a sheet of paper to cover the patient names in the schedule book because I personally wanted to see what times people were scheduled for. Every 5 minutes. Honestly. I'm not kidding. He booked EVERY 5 MINUTES. To treat pregnant women with full exams? I never once until the day I demanded to see the book, waited UNDER 4-5 hours. I had an appointment once at 10a.m. and was seen at 4:15!!! There were 7 chairs in te waiting room. Highest count of patients waiting at one time, was 24. 24 Pregnant women, 7 chairs. We had to decide amongst ourselves who needed the chairs most. The person overdue for delivery? the person who was bleeding and thought they were miscarrying? The 45 year old woman in her first pregnancy that was high risk? The woman with the ankles swollen beyond belief and face bloated up, gone toxic? It was completely unreal. After seeing the scheduling of every 5 minutes, I was completely disgusted. I admit I melted down (hormones?? Good excuse as any lol). I lived 10 minutes walk away from his office. I demanded from there an out, when he was 3 patients away from my name, CALL ME and I'll walk over!!!! She said if she did that for every patient, they couldn't ensure flow of patients moving properly because she'd be stuck making phone calls. I said how much time was wasted sitting her discussing it with me and the other angry patients?? Much longer than a 30 second call to say come on in now, he's 3 patients away. I also mentioned that through the entire dialogue not once could she call a new patient into a room anyhow!! From then on, it worked. They darn well knew no way was I doing this. They didn't like it. I didn't care. After I gave birth to my easy child, I documented in writing what the scheduling process was there and I filed it to the ministry of health. That is the agency that pays the doctors bills here in Canada. I sent a copy to the medical board as well. I have no clue if anything came of it. But it felt good to send a clear message to the OBGYN that it was beyond wrong for him to practice in this manner. [/QUOTE]
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"Calling to remind you of your Dr. Appointment"
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