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The Watercooler
My job description just changed and I am MAJORLY freaking out!!!
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<blockquote data-quote="Californiablonde" data-source="post: 669209" data-attributes="member: 2196"><p>We do send out automated calls for absences. We've been doing that for years. My new boss says it's not good enough. He wants a live person to call every single day. And the lists are huge because most people have bout 5 to 7 emergency contacts. I have to call each and every emergency contact. Yesterday I made about 200 calls. And guess what? The parents are calling me back, absolutely IRATE that I am calling everybody on the emergency card due to something as trivial as an absence. The emergency contacts are getting pissed at well. One lady today demanded to talk to my boss because she says calling emergency contacts, when they are to be used for true emergencies ONLY, is insane. I agree with her.</p><p></p><p>I told my boss I am getting complaints about parents who do NOT want their emergency contacts contacted about absences. He is a jerk. He told me very abruptly, tough s**t. He said he considers a student not being in school for ONE day, to be a true emergency. HE is insisting I make all these calls even though the parents are telling me not to. I can't handle this. I am SO worried I am going to have another nervous breakdown and walk out. </p><p></p><p>My last job was doing customer service on the phone for people who got parking tickets. That job was so stressful that I walked out unannounced and never went back. It was a nightmare. Because I quit, I wasn't eligible for unemployment. We were homeless for six months because I had no income till I finally got the job I have now. I am so worried I am going to break and the same thing will happen again. I seriously can't deal with talking to mean, rude, and nasty people 8 hours a day. Right now I hate my life. I haven't cut in years. It's tempting but I won't do it. I really hate my life.</p></blockquote><p></p>
[QUOTE="Californiablonde, post: 669209, member: 2196"] We do send out automated calls for absences. We've been doing that for years. My new boss says it's not good enough. He wants a live person to call every single day. And the lists are huge because most people have bout 5 to 7 emergency contacts. I have to call each and every emergency contact. Yesterday I made about 200 calls. And guess what? The parents are calling me back, absolutely IRATE that I am calling everybody on the emergency card due to something as trivial as an absence. The emergency contacts are getting pissed at well. One lady today demanded to talk to my boss because she says calling emergency contacts, when they are to be used for true emergencies ONLY, is insane. I agree with her. I told my boss I am getting complaints about parents who do NOT want their emergency contacts contacted about absences. He is a jerk. He told me very abruptly, tough s**t. He said he considers a student not being in school for ONE day, to be a true emergency. HE is insisting I make all these calls even though the parents are telling me not to. I can't handle this. I am SO worried I am going to have another nervous breakdown and walk out. My last job was doing customer service on the phone for people who got parking tickets. That job was so stressful that I walked out unannounced and never went back. It was a nightmare. Because I quit, I wasn't eligible for unemployment. We were homeless for six months because I had no income till I finally got the job I have now. I am so worried I am going to break and the same thing will happen again. I seriously can't deal with talking to mean, rude, and nasty people 8 hours a day. Right now I hate my life. I haven't cut in years. It's tempting but I won't do it. I really hate my life. [/QUOTE]
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My job description just changed and I am MAJORLY freaking out!!!
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