Sorry you had to deal with this Pasa. As someone who works in pseudo-law enforcement, I find the fact that you had to wait on hold for ten minutes on the EMERGENCY line! This is unacceptable. Unfortunately, more and more here lately the actions, or the lack thereof, of our nations law enforcement officers are becoming more and more unacceptable. I understand that they have responded to calls from you about your son quite a lot but that's no excuse.