This is not an issue with the Board. It is something that we are currently dealing with that is a CLEAR scam to gain our private information.
We are getting calls several times a day from some group claiming to be Windows saying we have a virus on our computer that is very dangerous and we MUST give them access to our computer info so that they can fix it. They want very personal info totally unrelated to our computer use. So far they have asked for various info on the computers we own, tablets, other devices that can be used online including cell phones, social security info, bank account and credit card info to pay for this 'service' and so they can know not to delete any payment info we have stored on the computer, and many more things.
NONE of this is legit, and our computers are NOT showing problems or viruses when we scan them. These calls are getting more and more persistent and belligerent. Yesterday one caller actually cussed at thank you, screaming obscenties through the phone so loud that we heard them over six feet away from him. I am FURIOUS,of course. He had hung up on the caller and the guy called back three times and kept screaming each time Tyler answered the phone.
We had to disconnect our home phone to stop the calls!
Please be careful if you get calls about having a virus or other computer problem. I have NO idea why they would have our number, but of course numbers get sold to all sorts of scammers. Do NOT give out personal info or computer info to anyone who calls you. If they are legit, they will not call you on the phone to ask what type of computer equip you have that has the virus.
i don't know if these people just want to steal our identities, use our computers as zombies to store illegal content, or they want to come and break into our home to rob us. NONE of that is good, and we are doing all we can to stop this. Blocking the number had them calling us from other numbers, so it is futile in our situation to block them.
We are getting calls several times a day from some group claiming to be Windows saying we have a virus on our computer that is very dangerous and we MUST give them access to our computer info so that they can fix it. They want very personal info totally unrelated to our computer use. So far they have asked for various info on the computers we own, tablets, other devices that can be used online including cell phones, social security info, bank account and credit card info to pay for this 'service' and so they can know not to delete any payment info we have stored on the computer, and many more things.
NONE of this is legit, and our computers are NOT showing problems or viruses when we scan them. These calls are getting more and more persistent and belligerent. Yesterday one caller actually cussed at thank you, screaming obscenties through the phone so loud that we heard them over six feet away from him. I am FURIOUS,of course. He had hung up on the caller and the guy called back three times and kept screaming each time Tyler answered the phone.
We had to disconnect our home phone to stop the calls!
Please be careful if you get calls about having a virus or other computer problem. I have NO idea why they would have our number, but of course numbers get sold to all sorts of scammers. Do NOT give out personal info or computer info to anyone who calls you. If they are legit, they will not call you on the phone to ask what type of computer equip you have that has the virus.
i don't know if these people just want to steal our identities, use our computers as zombies to store illegal content, or they want to come and break into our home to rob us. NONE of that is good, and we are doing all we can to stop this. Blocking the number had them calling us from other numbers, so it is futile in our situation to block them.