MyFriendKita
Active Member
husband went to his family doctor a couple of weeks ago with heel pain. The doctor diagnosis plantar fasciitis, and gave husband an injection in his heel. The insurance company has classified this as surgery, so of course, our copay doesn't apply-they've applied the charge to our deductible. In other words, they're not paying for the visit because husband got a shot. Had it been the same visit and no shot, our copay would have applied. When I called the insurance company, they said there are many definitions of surgery. Obviously-the one the insurance company goes by, and the one the rest of the world goes by.
I realize in the grand scheme of things this is pretty minor, but it seems like every time I turn around, the insurance company has thought up a new way to keep from paying for a claim. I plan to complain to everyone I can think of about this, but I doubt that I'll get anywhere. Has anyone else dealt with this stupidity?
I realize in the grand scheme of things this is pretty minor, but it seems like every time I turn around, the insurance company has thought up a new way to keep from paying for a claim. I plan to complain to everyone I can think of about this, but I doubt that I'll get anywhere. Has anyone else dealt with this stupidity?